Your data. Your choices.
Information for the current private preview, updated 16 October 2026. Public-launch legal documents are still under review. This is not an offer to buy a subscription.
Delete your Kompas Journey account
In the app: open Account, choose Delete account, and confirm. To remove just one journey, open Journeys, select that journey and choose Delete journey. Export anything you want to keep first. Deletion is permanent.
Cannot access the app? Request account deletion from ProSysTech. Use the email associated with your Kompas account and the subject “Kompas Journey account deletion”. We may verify account ownership before acting. Never send a password, one-time code or identity document in your first message.
Account deletion removes your live account, journeys, plans, conversations and progress. The backup, encrypted deletion-record and repeat-trial exceptions are described above. Deleting an account is separate from cancelling any future Apple or Google subscription; manage that through the store where you bought it.
support@kompasjourney.comWho is behind Kompas?
Kompas Journey is provided by ProSysTech, Oder 20, 2491 DC Den Haag, Netherlands. Dutch Chamber of Commerce: 85105015. VAT: NL004052799B83.
Privacy in the current preview
This website has no advertising trackers, analytics cookies or signup form. Your language choice stays in your browser. Azure serves website requests; technical request data can be processed to operate and secure the service. Never enter private goal or account information into the illustrative demo.
In the app, your email and session data support sign-in. Goals, answers, plans, conversations and progress are used to provide and adapt your coaching. Reminder preferences control notifications; technical and usage records help secure the service and enforce account allowances. Microsoft Azure provides hosting and model processing. Do not share passwords, bank credentials or unnecessary sensitive information.
You can export account data and request account deletion in Account. You can delete an individual journey from Journeys. You may also request access, correction, restriction or raise a privacy concern with ProSysTech. Applicable data-protection rights remain yours, including a complaint to the Dutch Data Protection Authority.
Deleting an account removes its live goal and conversation data. Database backups normally expire after seven days. An encrypted deletion record is retained for eight days to prevent recovery from reversing deletion; it contains identifiers and timestamps, not goal text or conversations. A pseudonymous trial claim is retained for 90 days from first route approval to limit repeat-trial abuse, including after account deletion. It contains no goal or conversation.
Before public launch we must finalize the detailed legal bases, retention schedule, processor and international-transfer disclosures, and rules for sensitive information. This preview overview is not a claim that those legal checks are complete.
Using the private preview
Kompas provides automated, digital goal coaching. Advice can be incomplete or incorrect; review it before acting. It does not guarantee results and is not a replacement for a qualified medical, mental-health, financial or legal professional. Do not use it to plan harm, crime or weapons. It cannot monitor emergencies or contact help for you. These limitations do not remove your statutory rights.
The planned offer is a seven-day trial from first route approval, followed by paid new coaching with up to five active journeys sharing one account allowance. No trial card or automatic charge. Prices, purchase terms and cancellation information must be presented before any paid release. No subscription can be purchased on this website.
Get help with Kompas
For a task or obstacle, open your journey and choose Ask your advisor. For an account, privacy or technical issue, contact ProSysTech using the support address below. Include the app version and a short description, not your password or sign-in code. Support is not an emergency service.
Email support@kompasjourney.com for account, privacy and technical help. Messages are not monitored live; do not use email for an emergency.
Contact ProSysTech
You can also write to ProSysTech at the postal address above. The public-launch legal review remains a release gate, not a completed certification.